Booz Allen Hamilton

ServiceNow System Administrator, Senior

Join Booz Allen Hamilton as a Senior ServiceNow System Administrator in Atlanta, GA. Leverage your 4+ years of ServiceNow expertise and certification to manage O&M for government clients. Enjoy comprehensive benefits and professional development opportunities.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 9, 2025

ServiceNow System Administrator, Senior. We are looking for a senior ServiceNow system administrator to help us operate and maintain ServiceNow platforms for our government clients. As a senior ServiceNow system administrator on our project, you'll manage operations and maintenance (O&M) responsibilities supporting ServiceNow software solutions.

Requirements

  • 4+ years of experience with ServiceNow maintenance, including core ITSM tables, scripting, business rules, HI Portal interface, catalog items, reporting, backend data cleansing, account management, certificates, ticket triage and routing, and forms and fields editing
  • Experience with management and teaching teams of software administrators
  • Experience following Agile Scrum development methods
  • Ability to work with stakeholders to define requirements
  • Public Trust
  • HS diploma or GED
  • ServiceNow System Administrator Certification

Benefits

  • health benefits
  • life benefits
  • disability benefits
  • financial benefits
  • retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care

Requirements Summary

4+ years of ServiceNow experience, management and teaching experience, Agile Scrum development methods, and ServiceNow System Administrator Certification