Connection

ServiceNow Systms Analyst

Join Connection as a ServiceNow Systems Analyst in Merrimack, NH. Leverage your 3+ years of ServiceNow expertise to enhance operational processes. Enjoy comprehensive benefits!

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Consulting
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Customer Service Management
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Field Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Field Service Management

Job description

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Posted on:
 
September 10, 2023

Connection is seeking a ServiceNow Systems Analyst to guide the connection between people and technology, offering a supportive and innovative team environment. This role involves designing business-focused solutions, partnering with stakeholders, and leading development efforts to improve operational processes and system capabilities. They emphasize a total rewards package including financial, emotional, and physical resources.

Requirements

  • Minimum 3 years of experience in process definition, developing system requirements, documentation, and project artifacts.
  • Proven experience across ServiceNow modules: Field Service Management, Customer Service Management, etc.
  • Strong organizational and time management skills.
  • Excellent problem-solving skills.
  • Understanding of ServiceNow modules, integrations, and platform technologies.

Benefits

  • 401k plans
  • Medical insurance
  • Therapy visits
  • Mental health coaching
  • Meditation resources
  • Generous paid time off
  • Wellness and Volunteer Time Off

Requirements Summary

3+ yrs experience in process definition & requirements gathering. ServiceNow expertise in field service, customer service & project portfolio management. Strong organizational skills