Emory Healthcare

ServiceNow Technical Architect

Join Emory Healthcare in Atlanta as a ServiceNow Technical Architect. Design and optimize ITSM, ITOM, and more. 7+ years required. Great benefits!

ServiceNow Role Type:
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Incident Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
July 31, 2023

Be inspired. Be rewarded. Belong. At Emory Healthcare. The ServiceNow Technical Architect will design, implement, and optimize solutions across the ServiceNow platform, ensuring alignment with business objectives while maintaining technical excellence.

Requirements

  • Architect end-to-end solutions that integrate ITSM, ITOM, HAM, SPM, EA, and Employee Center Pro.
  • Translate business requirements into technical specifications, ensuring solutions align with corporate IT strategy and long-term transformation goals.
  • Conduct workshops with stakeholders to identify process gaps, prioritize initiatives, and design workflows that reduce manual effort through automation.

Benefits

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, and leadership programs
  • And more

Requirements Summary

7+ years of experience in implementing technical requirements to support business applications as an Application Analyst