.svg)
Emory Healthcare
ServiceNow Technical Architect
Join Emory Healthcare in Atlanta as a ServiceNow Technical Architect. Design and optimize ITSM, ITOM, and more. 7+ years experience required. Benefits include health coverage and student loan assistance.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
IT Service Management
Incident Management
Integration Hub
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
July 24, 2023
The ServiceNow Technical Architect will design, implement, and optimize solutions across the ServiceNow platform, ensuring alignment with business objectives while maintaining technical excellence. This individual will oversee integrations with various ServiceNow modules and third-party systems, driving innovation and operational efficiency.
Requirements
- Architect end-to-end solutions that integrate ITSM, ITOM, HAM, SPM, EA, and Employee Center Pro.
- Translate business requirements into technical specifications, ensuring solutions align with corporate IT strategy and long-term transformation goals.
- Conduct workshops with stakeholders to identify process gaps, prioritize initiatives, and design workflows that reduce manual effort through automation.
Benefits
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
Requirements Summary
7 years of experience, Bachelor's Degree, or equivalent combination of education and experience
