ServiceNow Technical Consultant - SPM

Windward Consulting is seeking a highly skilled and experienced ServiceNow Technical Consultant - SPM to design, configure, and develop ServiceNow solutions that meet business and technical requirements.

Requirements

• Design and implement ServiceNow solutions
• Perform and lead end-to-end ServiceNow SPM implementation projects
• Create and maintain client scripts, UI actions, script includes, scheduled jobs, and Flow Designer automations
• Ensure solutions follow ServiceNow best practices, maintainability, and performance standards
• Work with Business Analysts and stakeholders to translate business requirements into technical specifications
• Lead technical workshops to review design, architecture, and configuration approaches
• Support end-to-end project delivery including sprint planning, testing, and deployment
• Develop and configure other ServiceNow modules
• Provide technical guidance to junior developers or project teams
• Develop and support integrations using REST, SOAP, APIs, and IntegrationHub
• Troubleshoot issues, perform root cause analysis, and optimize system performance
• Participate in peer code reviews and maintain version control standards
• Ensure compliance with security, privacy, and audit requirements
• Contribute to documentation of technical specifications, release notes, and solution designs

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance
• AD&D
• Paid Time Off
• Personal Leave
• Holidays
• 401(k) plan with company match