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SSC HR Solutions
ServiceNow Technical Consultant
Join SSC HR Solutions in Cairo as a ServiceNow Technical Consultant. Design and implement solutions, mentor developers, and leverage ITSM expertise. ServiceNow certifications preferred.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Now Platform App Engine
Security Operations
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
May 28, 2025
This ServiceNow Technical Consultant role involves designing, developing, implementing, and customizing ServiceNow solutions. The position focuses on integrating ServiceNow with third-party tools, mentoring junior developers, and troubleshooting complex issues. The consultant must stay updated on ServiceNow features and industry best practices.
Requirements
- Extensive experience with ServiceNow development and administration.
- Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs.
- Strong understanding of IT service management (ITSM) and ITIL processes.
- Experience with CSM, FSM, ITOM, HRSD, SecOps, App Engine, Portal, SPM modules.
- Excellent problem-solving, leadership, and communication skills.
- A degree in Computer Science or a related field is often preferred.
- ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are highly desirable.
Requirements Summary
Computer Science degree preferred. ServiceNow development & administration experience needed. Strong understanding of ITSM/ITIL processes is crucial
