NTT DATA Services

ServiceNow Technical Lead

Join NTT DATA as a ServiceNow Technical Lead in Plano, TX. Leverage 10+ years of ServiceNow expertise, ITSM, and ITOM skills. Enjoy competitive salary and growth opportunities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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IT Asset Management
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IT Operations Management
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IT Service Management
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Service Portal
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management
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Certified System Administrator

Job description

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Posted on:
 
May 16, 2025

NTT DATA is seeking a ServiceNow Technical Lead to join their team in Plano, Texas. The role involves working on complex customer solutions on the ServiceNow platform, advising clients on best practices, and collaborating with virtual team members. The ideal candidate has 10+ years of hands-on ServiceNow experience and is passionate about the platform.

Requirements

  • 10+ years of hands-on ServiceNow experience
  • 10+ years ITSM experience
  • 7+ years of ITOM experience
  • ServiceNow Certified System Administrator Certification
  • ServiceNow Certified Implementation Specialist Certification in additional practice areas such as ITBM or SPM, WSD, HSRD, CSM, ITAM, ITOM, Service Portal (UX Deign), etc.

Benefits

  • Competitive salary and benefits
  • Opportunities for growth and professional development
  • Collaborative and entrepreneurial work environment

Requirements Summary

10+ years of hands-on ServiceNow experience, 10+ years ITSM experience, and 7+ years of ITOM experience