ServiceNow Technical Lead (Systems Engineer)

Accenture Federal Services is seeking a ServiceNow Technical Lead (Systems Engineer) to shape the technical direction of ServiceNow implementations within the organization. This role involves providing guidance to scrum teams, collaborating with stakeholders to develop governance documents, and assisting in the design and implementation of solutions. The ideal candidate will have a deep understanding of ServiceNow and a commitment to creating a culture of technical excellence.

Requirements

• Deep understanding of the ServiceNow product suite including ITSM, CSM, and CMDB.
• Proficiency in systems thinking, workflow design, and business process management.
• Experience in creating technical designs, solution blueprints, and architecture documentation.
• Experience integrating ServiceNow with external systems and designing overarching architectures.

Benefits

• Benefits will be provided under reasonable range.