.svg)
Apside
ServiceNow Trainer
Join Apside as a ServiceNow Trainer to develop training plans and conduct sessions on ITSM best practices. Requires ITIL4 certification and ServiceNow expertise.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 12, 2025
ServiceNow Trainer to develop a strategic training plan and conduct training sessions for end-users and operational users of the ServiceNow solution.
Requirements
- Having designed at least three distinct course plans related to ServiceNow products.
- Having delivered two ServiceNow training sessions to end-users or administrators.
- Excellent mastery of ITSM best practices (incident, request, change, etc.) via ServiceNow.
- Mastery of ServiceNow (user interface, ITSM modules, workflows, service catalog).
- Pedagogical design competence (andragogical approach, user journey, active pedagogy).
- Ease in animating groups (face-to-face, virtual, or hybrid).
- Ability to popularize technical content for diverse audiences.
- Good understanding of change management in IT projects.
- Possess a valid ITIL4 certification at the time of application submission.
Benefits
- Career Advancement
- Professional Growth
Requirements Summary
ServiceNow Trainer with at least 3 years of experience, having designed 3 course plans and delivered 2 training sessions, with excellent mastery of ITSM best practices
No items found.