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Apside
ServiceNow Trainer
Join Apside as a ServiceNow Trainer in Québec! Lead training for digital transformation, design courses, and enhance user skills in ITSM modules.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
DevOps
IT Service Management
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 12, 2025
Experienced ServiceNow trainer sought for large-scale digital transformation project. Define training plan, design course plans, conduct training sessions, and collaborate with project team.
Requirements
- Design at least three distinct course plans related to ServiceNow products
- Deliver two ServiceNow training sessions for end-users or administrators
- Mastery of ServiceNow (user interface, ITSM modules, workflows, service catalog)
- Pedagogical design competence (andragogical approach, user journey, active pedagogy)
- Ability to vulgarize technical content for varied audiences
- Good understanding of change management in IT projects
Benefits
- Benefit 1 (remove this comment, it is for a benefit to be inserted)
- Benefit 2 (remove this comment, it is for a benefit to be inserted)
Requirements Summary
3+ years experience in training and pedagogy, ServiceNow expertise, and change management knowledge
