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NTT DATA Services
ServicenowITSM/ITOM Lead consultant
Join NTT DATA Services in Hyderabad as a ServiceNow ITSM/ITOM Lead Consultant. Leverage 8+ years of ServiceNow expertise to design and implement ITSM/ITOM solutions. Enjoy competitive salary and growth opportunities.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
DevOps
Discovery
Event Management
IT Operations Management
IT Service Management
Incident Management
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
May 6, 2025
We are seeking an experienced ServiceNow Architect to join our team in Hyderabad, India. The ideal candidate will have deep expertise in designing and implementing solutions using ServiceNow, with a focus on IT Service Management (ITSM) and IT Operations Management (ITOM).
Requirements
- Design and implement scalable, reliable, and secure ServiceNow solutions aligned with ITSM and ITOM best practices
- Lead the design, deployment, and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.)
- Implement and optimize ITOM solutions, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB
- Translate business requirements into technical designs and architecture
- Develop roadmaps for platform expansion, ensuring alignment with business goals
- Integrate ServiceNow with third-party systems (e.g., monitoring tools, cloud providers, CI/CD pipelines)
- Leverage Flow Designer, Integration Hub, and other automation tools for streamlining workflows
Benefits
- Full benefits package
- Competitive salary
- Opportunities for career growth and development
- Collaborative and inclusive work environment
Requirements Summary
8+ years of experience with ServiceNow, with at least 4 years in an architect role, and strong hands-on expertise in ITSM and ITOM modules
