Insight Enterprises, Inc.

Services Technician Oakland, CA

Join Insight Enterprises, Inc. as a Services Technician in Oakland, CA. Leverage 5+ years of IT support experience and ServiceNow skills to deliver top-tier customer service. Benefits include medical coverage and retirement plans.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 11, 2025

We are looking for a Service Technician with 5+ years of experience providing IT White Glove customer service to provide technical support and leadership support to businesses.

Requirements

  • 5+ years of experience providing IT White Glove customer service
  • Experienced with using ServiceNow (SNOW) ticketing system
  • Experience with Microsoft Teams, and Cisco conference room setup (preferred)
  • Experience with SCCM, Asset Management, machine imaging, Mac/Apple device support, and Intune

Benefits

  • Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans
  • access to an engaging selection of 11 Teammate Resource Groups (TRGs)

Requirements Summary

5+ years of IT experience, ServiceNow ticketing system, Microsoft Teams, and Cisco conference room setup