Shared Services HR Manager

We are seeking an experienced and people-focused Team Manager to manage a multilingual HR Employee Services team in Lisbon. Into this role you will be responsible for overseeing daily operations, ensuring high-quality service delivery, monitoring team performance, and driving continuous improvement in alignment with global HR processes and standards.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 3–5 years of experience in HR operations or HR shared services, with at least 2 years in a leadership or supervisory role.
• Experience working in a multinational environment, supporting multiple countries.
• Solid understanding of HR processes and systems; experience with ServiceNow, Workday, or similar platforms preferred.
• Strong interpersonal and coaching skills with a hands-on, solution-oriented and customer service mindset.
• Ability to work in a fast-paced, multinational environment and manage multiple priorities.
• Ability to handle sensitive information with discretion and professionalism.
• Fluent in English; additional European languages is a plus.

Benefits

• Flexible Work Arrangements