Site IT Technical Manager - Mt. Vernon

The Site IT Technical Manager will lead or support a local small team of skilled & specialist IT professionals who will deliver and actively drive improvements for the IT infrastructure, tools and services that directly support the workforce across their site. The role will have an in-depth understanding of ETS technologies and services as well as the delivery organization, their operations, SPOC and engagement ways of working.

Requirements

• A minimum of seven (7) years of relevant experience is required.
• Experience in a Service Manager role, with a consistent track record of owning, being accountable and running an IT Service/Platform/Tools in medium-large organisation.
• Fluent in English written and spoken, second language beneficial but not essential.
• Solid experience in the Bio/Pharma or Retail industry for service
• Solid experience of service delivery and exploitation
• Deep technical understanding across a range of technologies/domains.
• Superb communication and engagement skills and a validated relationship management professional
• Strong stakeholder skills to manage local negotiations, expectations and resolutions.
• Strong influencing, networking and team working skills
• Solid experience working in a standards/governed/compliant environment
• Strong working knowledge of ServiceNow ITSM Toolset or similar.
• Demonstrable experience handling local vendors, contracts, renewals, RFP activities.
• Leader and great teammate – sets example for team or coaches others, effective collaboration across your region with your peers.
• Experience leading, developing teams with an open, honest, accountable and collaborative team environment.
• dependent upon site location, team and breadth of service and business functions on the site.

Benefits

• Our mission is to build an inclusive and equitable environment.
• We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process.
• We welcome and consider applications from all qualified candidates, regardless of characteristics.
• We offer reasonable adjustments/accommodations to help all candidates to perform at their best.