Site Reliability Engineer (BMC Discovery Admin)

Site Reliability Engineer (BMC Discovery Admin) responsible for maintaining BMC Discovery infrastructure, developing new solutions, and collaborating with global teams to prioritize needs and build relationships.

Requirements

• BS degree in Computer Science, Network Engineering, code development or equivalent practical experience (at least four years)
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• 5+ years' experience in BMC Discovery platform, architecture & attribute management
• Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Ubuntu)
• BMC Discovery administration experience would be ideal
• SNMP walk and MIB-tree review experience a plus
• Understanding of ITIL basics and the principles of change control management is ideal
• Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal
• Configuration Management Database (CMDB) experience ideal
• CompTIA Security+ or other Linux and/or network administration certifications ideal
• Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
• Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
• Understanding of Windows Server 2012+ and domains
• Understanding of software and package inventory collection basics
• Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc)
• Understanding of common security architecture designs
• Basic understanding of SSL/TLS and how certificates work
• Understanding of source code management under a version control system like Git
• Understanding of networking methodologies at scale
• Experience with Agile methodologies
• Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.
• Understanding of cloud methodologies and services, particularly AWS and Azure
• Remote server diagnostics and troubleshooting required
• Understanding of patch/lifecycle management of Linux and Windows endpoints required
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
• BMC Discovery Certification
• REST API Integration Experience (familiar with curl, swagger, request/payload management)
• Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications
• Knowledge of SAAM/CAM Concepts a plus

Benefits

• Significant internal training opportunities exist to ensure you will be up and running successfully
• Experience in working across global development, operations, and product teams to prioritize needs and to build relationships is a must
• All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines