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ISS | Institutional Shareholder Services
Site Reliability Engineer
Join ISS as a Site Reliability Engineer in Mumbai. Leverage ServiceNow for incident management, drive system reliability, and enhance performance.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
IT Service Management
Incident Management
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 11, 2025
ISS STOXX is looking for a Site Reliability Engineer to join their team in Mumbai, India. The role is critical in ensuring the reliability, scalability, and performance of their systems and services. As an SRE, you will work at the intersection of software engineering and infrastructure, driving continuous improvements in availability and performance.
Requirements
- 3 years of total experience and at least 1 year's in Site Reliability Engineering or production management
- Good understanding of SRE principles
- Experience implementing observability stacks such as ELK, Prometheus/Grafana, Splunk, Data Dog or other scalable solution
- Expertise in creating SLO dashboards using multiple data sources
- Strong experience of cloud-native ways of working
- Experience with the development and deployment of large-scale, complex technology platforms
- Deep understanding of cloud technology across database, serverless, containerization and API
- Advanced level expertise in Terraform
- Extensive experience in designing and implementing SRE practices
- Experience with one or more CI/CD solutions
- Experience coaching and mentoring high-performing teams
- Excellent knowledge of integrating incident management tooling such as Rootly, blameless, ServiceNow or incident-io.
- Pragmatic experience using agile to deliver incremental value
- Experience working in a global or multinational team setting
- Strong knowledge management, documentation, communication and collaboration skills
- Proven ability to drive innovation and continuous improvement initiatives
- Focus on simplicity, automation and data
- Expertise in Python, GitHub Actions, Apigee, Airflow
- Bachelor's or Master's degree in Computer Science, Mathematics, Physics or related field
Benefits
- Work in a fast-paced environment and solve complex technical challenges
- Drive continuous improvements in availability and performance
- Collaborate with a global or multinational team setting
- Participate in innovation and continuous improvement initiatives
Requirements Summary
3+ years of experience in SRE or production management, good understanding of SRE principles, and experience implementing observability stacks
