Attain Finance

Site Reliability Engineering Manager

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Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Incident Management
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Problem Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 29, 2025

Attain Finance is seeking a strategic and people-first Site Reliability Engineer Manager to lead their Site Reliability Engineering team. This role involves building scalable, resilient, and high-performing infrastructure, ensuring reliable systems while empowering engineers. The position requires a blend of technical rigor and empathetic leadership, focused on incident management, root cause remediation, and fostering a culture of trust and continuous improvement.

Requirements

  • 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure roles
  • 2+ years of experience managing technical teams with a focus on mentorship and collaboration
  • Strong proficiency in observability tools (Grafana, Thousand Eyes), and alerting systems (Go Alert)
  • Experience configuring storage alarms in Grafana and CloudWatch
  • Deep understanding of distributed systems, service-level objectives, and incident response frameworks
  • Demonstrated familiarity with Python, SQL, and PowerShell
  • Familiarity with ITSM platforms (Ivanti, ServiceNow) and device management tools (Intune, JAMF)
  • Proven ability to drive cross-functional initiatives and foster a culture of reliability and ownership

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Disability
  • 401k program
  • Flexible Paid Time Off

Requirements Summary

5+ years of SRE/DevOps experience. 2+ years of tech team management. Strong observability/alerting skills. Familiarity with automation, cloud, and ITSM platforms