Mercury Insurance

Software Asset Management Compliance Specialist

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Asset Management
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Software Asset Management
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Certified System Administrator

Job description

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Posted on:
 
September 15, 2025

Mercury Insurance is seeking a Software Asset Management (SAM) Compliance Specialist to ensure the organization's software assets are managed and utilized in compliance with vendor agreements and regulatory requirements. This role involves overseeing SAM policies, performing audits, mitigating risks, and supporting continuous process improvement. The position requires a commitment to risk management and collaboration across various departments.

Requirements

  • Ensure adherence to software licensing terms and vendor agreements.
  • Develop, implement, and enforce SAM compliance policies and procedures.
  • Plan and execute periodic internal software compliance audits.
  • Coordinate responses to external vendor audits and manage remediation activities.
  • Maintain accurate and up-to-date records of all software assets, licenses, and entitlements.
  • Identify potential compliance risks and recommend mitigation strategies.
  • Proactively monitor changes in licensing models or regulations.
  • Work closely with procurement, IT, and legal departments to support software procurement and negotiations.
  • Provide guidance and training to staff regarding SAM best practices and compliance requirements.

Benefits

  • Competitive compensation
  • Flexible work arrangements
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Professional and personal development opportunities
  • Health and wellbeing resources

Requirements Summary

Bachelor's degree or equivalent experience, CSAM certification or equivalent. 7+ years of experience in SA and licensing compliance. Strong analytical/org skills and proficiency in SAM tools (CDMs, ITMs)