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Amadeus
Software Development Engineer 4
Join Amadeus in Bangalore as a Software Development Engineer 4. Lead ServiceNow ITSM, HR, or CSM solutions. Requires 6+ years experience and ServiceNow certification. Benefits include diversity and equal opportunity.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 8, 2025
Lead ServiceNow solution planning, configuration, and deployment across ITSM, HR, or CSM modules. Facilitate workshops, provide hands-on configuration support, and develop user documentation.
Requirements
- 6+ years of ServiceNow implementation experience
- Strong understanding of ITIL processes and ServiceNow best practices
- Proven ability to manage project timelines and stakeholder expectations
- Excellent communication and problem-solving skills
- ServiceNow Certified Implementation Specialist certification (ITSM, HR, or CSM)
Benefits
- Diversity & Inclusion
- Equal Opportunity Employer
Requirements Summary
6+ years of ServiceNow experience, strong ITIL and ServiceNow best practices, project management, communication and problem-solving skills
