Software Specialist in Discovery (Service Now) - SDS

We are looking for a Software Specialist in Discovery (Service Now) for our Boadilla del Monte offices with at least 5 years of experience in ITOM/CMDB (Servicenow). Join our team to play a part in one of the most important technological projects for the financial sector in the world.

Requirements

• Computer engineering or related training.
• Experience in implementing the Scrum framework.
• IT Service Management and IT Operation Management knowledge and understanding.
• Solid experience working with ServiceNow platform, CMDB, Discovery, Service Mapping, Cloud Provisioning and Governance as well as ITSM applications in complex environments.
• Experience with database design schemas and data modeling.
• Advanced understanding in agile project management.
• Experience in customer-facing roles, to understand customer experience (highly desirable) including exposure to different countries / cultures and cross-functional teams.
• Ability to adapt to changing environments and be results-oriented
• Languages: Spanish and English

Benefits

• Hybrid working model (working remotely some days and meeting with the team in the office on other days).
• Flexible working hours.
• Possibility of travelling to collaborate with teams in other countries.
• Opportunities to develop your career in different overseas units and countries.
• Continuous training in innovative technical fields so you are always up to date and have the tools you need to do your job.
• Career plan to ensure your professional growth and that your efforts are duly rewarded.
• Highly competitive salary and bonuses.
• Financial benefits (special interest rates for loans, preferential banking terms, pension plan, life insurance, etc.)
• Social benefits (gym and medical centre on the premises, daily meal subsidy with a choice of seven restaurants, parking, shuttle service to the centre of Madrid, discounts and offers with different companies for Santander employees and much, much more that we will tell you all about when you arrive!)