NewRocket

Solution Architect - Customer Workflows (US or Canada)

Join NewRocket as a Solution Architect for Customer Workflows in the US or Canada. Lead ServiceNow solutions, requiring 3+ years on the platform and key certifications.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified System Administrator

Job description

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Posted on:
 
April 30, 2025

NewRocket, a global ServiceNow partner, is seeking a Solution Architect to lead the delivery of ServiceNow solutions and services across various product lines. The role involves hosting workshops, architecting, designing, and implementing solutions on the ServiceNow platform, as well as providing technical pre-sales support and input on complex projects.

Requirements

  • 8-12 years of experience in application development at a SaaS, PaaS, or Enterprise Software Development Company
  • 3+ years of ServiceNow Platform Experience with an in-depth understanding of ServiceNow architecture
  • Experience within product areas such as CSM, FSM, FSO, TNI on the ServiceNow Platform
  • ServiceNow Certified System Administrator (CSA) required, current or obtain within 6 months
  • Certified Implementation Specialist (specific domain area) required, current or obtain within 6 months
  • ServiceNow Pre-sales accreditations

Benefits

  • Equal opportunity workplace and affirmative action employer
  • Committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status
  • Accommodation available for individuals with disabilities

Requirements Summary

8-12 years of experience in application development, 3+ years of ServiceNow Platform Experience, and relevant certifications