ServiceNow

Solution Consultant - CRM

ServiceNow Solution Consultant - CRM in Charlotte, NC. Pre-sales technical expertise for CRM SaaS platform. 2+ years required. ServiceNow proficiency, AI integration knowledge, exceptional communication skills. PTO, 401k, 4-day week.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 20, 2025

As a Solution Consultant - CRM, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements. The role involves utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of CRM on the ServiceNow SaaS platform.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • 2+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue
  • Eagerness and willingness to learn
  • Demonstrated proactive approach to perform without being told what to do
  • Ability to prioritize task and be efficient to minimize wasted effort
  • Proven ability to live up to commitments while maintaining integrity and focus on details
  • Exceptional communication and presentation skills to include technical and business concepts

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

2+ years of pre-sales solution consulting or sales engineering experience, proficiency with ServiceNow platform or cloud software solutions, ability to actively listen to customer requirements and provide a solution to address the customer’s business issue