Associate Consultant

We are seeking a knowledgeable Application Support Engineer to join our IT support team. The role focuses on providing exceptional support for SaaS and COTS applications, requiring expertise in troubleshooting, resolving inquiries, and collaborating on automation. The ideal candidate will have experience with complex SQL queries, code version management, and Azure Functions.

Requirements

• Proven experience in application support or a similar role
• Strong problem-solving skills
• Proficiency in ServiceNow ticketing system
• Excellent communication skills
• Ability to manage multiple tasks and projects
• Strong documentation skills
• Good to have knowledge in Python and C# scripting