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Clarivate
Solutions Analyst (ServiceNow)
Join Clarivate as a Solutions Analyst (ServiceNow) to design ITSM solutions. Requires 5+ years in ServiceNow ITSM and relevant certifications.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 12, 2025
The ServiceNow Solutions Analyst is an expert on the capabilities of ServiceNow, industry best practices around IT Service Management (ITSM) and how ServiceNow can be used to implement those best practices. The Analyst will design robust solutions in ServiceNow to meet the needs of ITSM across Clarivate.
Requirements
- 5+ years of experience with ITSM module of ServiceNow
- Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited institution, or 10+ year of work experience in a related role
- One or more ServiceNow certifications
- Excellent written and verbal communication skills
- Demonstrated ability to organize competing priorities and meet parallel deadlines
- Exceptionally strong organizational and collaboration skills
- Demonstrated ability to model data and communicate design concepts through pseudocode and process diagrams
Requirements Summary
Experience with ITSM module of ServiceNow, Bachelor's degree or equivalent experience, ServiceNow certifications
