Solutions architect – ServiceNow

Abbott is a global healthcare leader seeking a Solutions Architect - ServiceNow to oversee the strategic planning, implementation, and management of the ServiceNow Configuration Management Database (CMDB) and Common Service Data Model (CSDM). The role requires a deep understanding of IT Service Management (ITSM) processes, data governance, and the ability to drive cross-functional collaboration.

Requirements

• Bachelor’s degree in computer science, Business Administration, or another discipline relevant to the healthcare industry
• 10+ years of experience within IT, with a demonstrated understanding of IT project and application management and strategies in a quality and regulated environment
• Extensive experience with ServiceNow CMDB and CSDM, including design, configuration, and deployment
• Proven success in presenting complex information to senior leaders in an organization
• Ability to develop and forge strong relationships and build consensus among competing stakeholders, and the ability to interact and conduct strategic discussions with multiple infrastructure support leaders, business process teams, and IT stakeholders
• Strong work ethic and passion for driving results
• Strong understanding of ITIL framework and ITSM processes

Benefits

• Career development with an international company where you can grow the career you dream of
• Employees can qualify for free medical coverage in our Health investment plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree