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Momentive
Specialist - Service Desk & Service Management
Momentive Service Desk Specialist (Bengaluru): Resolve IT issues, manage global support, 5-8 yrs exp required. Competitive rewards, career growth, inclusive culture.
Direct Hire
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 12, 2025
The role is responsible for delivering high-quality IT support services by identifying, troubleshooting, and resolving technical issues in alignment with established scripts, best practices, and defined KPIs.
Requirements
- 5-8 years in a Service Desk role with experience working with global stakeholders and counterparts
- Strong learning agility, proactive approach, goal-oriented, and adaptable interpersonal skills
- Ability to think beyond standard procedures, contribute ideas, and take calculated risks
- Analytical mindset, resourceful, and capable of working independently
- Collaborative, transparent, and skilled at building strong stakeholder relationships
- Confident decision-making, ownership of outcomes, and readiness to accept additional responsibilities
Benefits
- Competitive total rewards and development programs
- Inclusive culture with a strong sense of belonging
- Diverse career opportunities
- Opportunity to unleash full potential
Requirements Summary
5-8 years of experience in Service Desk role with global stakeholder experience, strong interpersonal skills, and analytical mindset
