Specialist, S2P Direct

Boehringer Ingelheim is seeking a motivated Source to Pay (S2P) Direct Specialist to provide efficient support for suppliers and business partners. This role involves processing queries, analyzing processes, managing tasks, and handling incidents, acting as the primary point of contact for S2P related activities. The ideal candidate will be customer-centric, proactive, and have a strong understanding of S2P processes.

Requirements

• Processes queries (phone or email)
• Analyzes process errors and solutions
• Performs end-user trainings
• Acts as first point of contact
• Handles incidents through ticketing tools
• Involvement in training new employees
• Ensures stakeholder management
• Works in a proactive environment