DXC Technology

Specjalista IT ds. Obsługi Klienta/IT Customer Support Specialist

Join DXC Technology in Warsaw as an IT Customer Support Specialist. Leverage ServiceNow skills to provide top-notch support. Requires 1-3 years experience.

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Consulting
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Entry Level
ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 3, 2025

We are seeking an IT Customer Support Specialist to join our dynamic IT team, providing technical support and exceptional customer service to internal and external users.

Requirements

  • High school diploma or equivalent (required); an associate’s or bachelor’s degree in IT, Computer Science, or a related field (preferred).
  • 1–3 years of experience in a technical support or helpdesk role.
  • Working knowledge of Windows and Mac OS environments.
  • Familiarity with ITSM tools (e.g., ServiceNow, JIRA, Zendesk).
  • Basic understanding of networking principles (e.g., TCP/IP, Wi-Fi troubleshooting).
  • Excellent verbal and written communication skills.
  • Ability to work effectively in a fast-paced, customer-focused environment.

Benefits

  • employment scams warning

Requirements Summary

High school diploma, 1-3 years of experience, strong technical skills and excellent communication abilities