Astrica is seeking a Senior Advisory Solutions Consultant to own the definition and delivery of client HRSD solutions across the full solution lifecycle. This hybrid, billable role combines pre-sales and delivery responsibilities, supporting sales teams with discovery, solution definition, estimation, proposals, and contracts, while also partnering with delivery teams to ensure ServiceNow engagements deliver measurable value.
Requirements
- 8+ years of experience as a Sr. Product Owner or Sr. Solution Consultant managing client engagements and opportunities
- ServiceNow Certified System Administrator (required) and CSA or higher preferred
- Deep understanding of HR business processes, including employee lifecycle management, case management, onboarding/offboarding workflows, and HR service delivery best practices
- Experience with Workday or other major HCM system integrations and employee data flows
- Demonstrated experience with Agile methodology, including leading sprint planning, refining stories against HR business requirements, splitting epics, ordering HRSD development, and overseeing code migrations and defect remediation
- Strong ability to build trust, resolve escalations, and maintain positive client relationships
- Excellent communication, organization, and problem-solving skills, with a detail-oriented and calm, adaptable approach
- Background in pricing strategy, proposal development, or pre-sales support
- Ability to act as a bridge between sales, delivery, and clients to ensure successful outcomes across the contract and project lifecycle
Benefits
- Competitive pay that reflects your skills and certifications
- Performance bonuses and annual reviews that celebrate growth
- Unlimited vacation + flexible time off (because balance matters)
- Health, dental, vision, and 401(k) coverage
- Career development support and learning incentives to keep you sharp