Sr Architect

A ServiceNow functional consultant helps clients implement and optimize their ServiceNow environment, providing technical and functional guidance to understand business needs. They will design solutions on the ServiceNow platform based on customer needs and work with clients to track work items and report progress.

Requirements

• 12+ years of experience
• Expertise in understanding customer business needs and deciphering them for technical development in ServiceNow
• Specialization in designing solutions on the ServiceNow platform based on customer needs
• Experience in creating user stories or work breakdown structures
• Experience in tracking work items and reporting progress to stakeholders
• Strong experience in configuration of IT Service Management modules
• Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting, etc.)
• Experience in configuration of CMDB, Asset Management, and Orchestrations for SW Distribution
• Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource, and Finance
• Expertise in designing ServiceNow Reports and setting up Performance Analytics
• Ability to work, lead, and manage a global team
• Experience in project management and understanding of contracts to lead project delivery
• Strong problem-solving and troubleshooting skills with mature judgment
• Good English communication skills to communicate effectively with team members and customers

Benefits

• Salary Range: Not specified
• Notice Period: 0-15 Days
• Preferred Certifications: ServiceNow Implementation Certified, ServiceNow CAD Certified, CIS - HRSD, ITIL V3 Foundation certified