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Amgen
Sr Associate Business Analyst
Join Amgen in Hyderabad as a Sr Associate Business Analyst. Leverage ServiceNow (CMDB, CSDM) for data modeling, visualization, and strategic insights.
Direct Hire
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Service Management
Reporting and Analytics
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 4, 2025
Amgen is seeking a Sr Associate Business Analyst to optimize the organization's technical environment through data modeling, visualization, and strategic analysis.
Requirements
- Data Modeling & Management
- Data Visualization
- Stakeholder Collaboration
- SQL & Database Knowledge
- Business Process Analysis
- Data Storytelling
- Experience with ServiceNow, especially CMDB, Common Service Data Model (CSDM) and IT Service Management.
- Experience working in SAFe and/or Agile Teams.
- Experience with process development/engineering.
Benefits
- Data accuracy, consistency, and integrity across multiple sources.
- Providing senior leadership with data-driven insights to prioritize IT rationalization efforts.
- Identifying opportunities to improve data collection, processing, and reporting workflows.
- Supporting the implementation of best practices in data governance and management.
- Working closely with technology teams to provide data-backed recommendations for IT asset optimization.
- Assisting in building a scalable and sustainable service model for technology rationalization.
Requirements Summary
Master’s degree, 1-3 years of experience or Bachelor’s degree, 3-5 years of experience or Diploma, 7-9 years of experience
