ServiceNow

Sr. Business Process Consultant, Risk & Resilience Expert Services

Sr. Business Process Consultant specializing in ServiceNow Risk & Resilience solutions. Requires CSA & CIS-RC certifications, 5+ years GRC/BCM/TPRM experience, 3+ years IRM implementation. Addison, TX.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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Third-Party Risk Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Risk and Compliance
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Certified Implementation Specialist - Third-Party Risk Management
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Certified System Administrator

Job description

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Posted on:
 
November 19, 2025

The Sr. Business Process Consultant, Risk & Resilience Expert Services will be responsible for consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow Risk & Resilience products. The role will involve configuring and implementing the Risk & Resilience product portfolio using ServiceNow's leading practices, leading customer design workshops, and advising customers in their efforts to take advantage of the ServiceNow Risk & Resilience solutions' standard capabilities.

Requirements

  • Current active ServiceNow certifications: Certified System Administrator (CSA) and Certified Implementation Specialist in Risk and Compliance (CIS-RC)
  • At least 5 years of Risk & Resilience (GRC, BCM, TPRM, etc.) consulting and/or practitioner experience for complex, global organizations
  • At least 3 years of ServiceNow Integrated Risk Management (IRM) implementation experience
  • Understanding of industry regulations, compliance frameworks, risk frameworks, and leading risk, compliance, and resilience standards
  • Demonstrated ability to influence and consult related to the Risk & Resilience solutions, while providing thought leadership to Risk & Resilience sponsors/stakeholders in solving business process problems

Benefits

  • Competitive compensation
  • Generous benefits
  • Professional atmosphere
  • Collaborative and inclusive work environment

Requirements Summary

The role requires current active ServiceNow certifications, at least 5 years of Risk & Resilience consulting experience, and at least 3 years of ServiceNow IRM implementation experience