As a Sr. Business Process Consultant, you will work with customers to transition business requirements to configuration requirements of the ServiceNow Finance & Supply Chain Solutions. You will be a process expert, driving process definition, re-engineering, and improvement. You will lead customers in taking advantage of the ServiceNow Solution's standard capabilities to improve their processes.
Requirements
- At least 5+ years of consulting experience for complex, global organizations in the Finance, Supply Chain and/or Source-to-Pay operations/technology departments
- Experience in analyzing and recommending Finance, Supply Chain and/or Source-to-Pay strategies based on business priorities
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Experience in analyzing and recommending Finance, Supply Chain and/or Source-to-Pay strategies based on business priorities
- Experience in providing Knowledge-Centered Service / Support using technologies
- Excellent communication skills (both written and verbal) with strong presentation and facilitation skills
- Solid experience in converting business requirements to configuration requirements by authoring user stories that support Agile Development
- Strong understanding with leading Finance, Supply Chain and/or Source-to-Pay related systems and tools
- Proven experience in defining and deploying future-state processes and in identifying solutions from a people, process and technology perspective
- Demonstrated ability to influence and consult in Finance, Supply Chain and/or Source-to-Pay organizations
Benefits
- Opportunity to work with a global market leader in AI-enhanced technology
- Chance to work with over 8,100 customers, including 85% of the Fortune 500
- Flexible work environment with up to 50% travel annually
- Opportunity for training and mentoring to other members of the ServiceNow delivery team and partner ecosystem
- Equal Opportunity Employer with a diverse and inclusive work environment