Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delivery Solutions

ServiceNow is seeking a Sr. Business Process Consultant to work with customers and guide them in transitioning business requirements to configuration requirements of the ServiceNow Core Business Services Products. The ideal candidate will have at least 8+ years of consulting experience in HR, Legal, and/or Workplace/Facility & Finance/Supply Chain operations/technology departments.

Requirements

• At least 8+ years of consulting experience for complex, global organizations in the HR, Legal, and/or Workplace/Facility & Finance/Supply Chain operations/technology departments
• Preferably ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations
• Demonstrated ability to influence and consult in HR, Legal, Workplace/Facility Service Delivery and/or Finance/Supply organizations
• Proven experience in defining and deploying future-state processes and in identifying solutions from a people, process and technology perspective
• Strong understanding with leading HR, Legal, Workplace/Facilities, and/or Finance/Supply Chain and related systems and tools
• Solid experience in converting business requirements to configuration requirements by authoring user stories that support Agile Development
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills

Benefits

• Export Control Regulations: ServiceNow may be required to obtain export control approval from government authorities for certain individuals
• Accommodations: We strive to create an accessible and inclusive experience for all candidates
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer