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ServiceNow
Sr Customer Success Manager - Banking
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 10, 2025
ServiceNow is seeking a Customer Success Manager to act as an advocate for customers, helping them achieve business outcomes and foster adoption of ServiceNow products. The role involves overseeing a portfolio of customers, leveraging best practices, and ensuring customers' technical health and maximize value from their ServiceNow investment. ServiceNow is a leading provider of cloud-based AI-enhanced technology.
Requirements
- Leverage AI in work processes
- Minimum 7 years of related work experience
- Creativity and independent project execution
- Collaboration skills
- ServiceNow certifications (FD21)
- FD21 certification
Requirements Summary
7+ years of related experience or equivalent. Independent project management skills are required, plus ServiceNow certifications (FD21)
