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ServiceNow
Sr Customer Success Manager
Sr Customer Success Manager at ServiceNow, Santa Clara. Drive customer adoption & business outcomes using ServiceNow platform expertise. Requires 7+ yrs experience, FD21 certification, AI integration skills. Competitive benefits included.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
We are seeking a Sr Customer Success Manager to act as an advocate for our customers, overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Minimum 7 years of related work experience; OR equivalent work experience
- ServiceNow certifications (FD21)
Benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
7+ years of related experience, ServiceNow certifications, creativity with comfort running projects independently
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
111700-195500 USD/year
