Ameriprise Financial Services, LLC

Sr HR Systems Specialist

Join Ameriprise Financial in Gurugram as a Sr HR Systems Specialist. Leverage ServiceNow skills to support HR systems, troubleshoot issues, and lead projects.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified System Administrator

Job description

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Posted on:
 
April 30, 2025

We are seeking a skilled Sr HRIS Systems specialist to join our esteemed financial services firm. As a Sr HR Systems Specialist you will be responsible for supporting and maintaining our global Human Resources Systems (like Workday, Cornerstone and HR Servicenow). This role plays a vital part in providing initial Tier II support to: Action intakes; Analyze/Troubleshoot issues; Perform basic and complex system configuration; Monitor integrations; EIB loads, Audit execution; and participate or lead varying internal and cross-functional projects.

Requirements

  • 3-5 years in depth system administration experience within any ERP/LMS (preference to Workday, Cornerstone, HR ServiceNow)
  • Strong analytical, troubleshooting and attention to detail skills.
  • Excellent written and verbal communication skills.
  • Must be organized, flexible, deadline driven.
  • Creative thinking and strong dedication to customer service
  • Strong knowledge of human capital management tasks and HR processes
  • Strong technical aptitude
  • Demonstrated integrity in handling confidential employee information in a professional manner.
  • Lead testing support & Knowledge of test management tools (preferably Jira)
  • Should be able to write test scripts for project testing
  • Knowledge of the system and processes to analyze, design & test
  • Partner with Stakeholder to understand the requirement and provide strong consultation on testing approach and strategies.

Benefits

  • Opportunities to lead small to medium system enhancements
  • Should be able to provide support as primary for 2 or more functional Area/system
  • Should be able to solve for complex sup org, integration issues.
  • Should be able to generate and load various WD EIBs (Mass data).
  • Participate in and lead small to medium department and cross commit projects/configurations.

Requirements Summary

Strong analytical, troubleshooting and attention to detail skills, Excellent written and verbal communication skills, Strong knowledge of human capital management tasks and HR processes