ServiceNow

Sr Machine Learning Quality Engineer

Join ServiceNow as a Sr Machine Learning Quality Engineer in Hyderabad. Leverage your 5+ years of QA experience in AI/ML, focusing on test automation and quality evaluation. Benefits include working with a global leader and a diverse team.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Integration Hub
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Predictive Intelligence
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
July 24, 2025

As a Sr Machine Learning Quality Engineer, you will take ownership of end-to-end quality deliverables for ML/AI products, collaborate with Product and Development teams, and evaluate the quality of AI-generated content. You will also create and maintain test automation frameworks, lead development of test datasets, and contribute to refining evaluation criteria and methodologies.

Requirements

  • 5+ years professional experience in software quality engineering with a focus on AI/Machine learning
  • Hands-on experience with testing machine learning and Generative AI systems
  • Working knowledge of synthetic data generation techniques and prompt engineering
  • Understanding of core AI principles, including agentic AI, algorithms, models, and ethical considerations
  • Fluency in programming language / scripting in Java and Python
  • Experience with different testing techniques (e.g. performance, unit, integration, automated)
  • Expert working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)

Benefits

  • Work with a global market leader in AI-enhanced technology
  • Opportunity to join a diverse and inclusive team
  • Chance to make a meaningful impact on the company's mission to make the world work better for everyone

Requirements Summary

5+ years of experience in software quality engineering, hands-on experience with testing machine learning systems, and working knowledge of synthetic data generation techniques