ServiceNow

Sr Machine Learning Quality Engineer

Sr Machine Learning Quality Engineer at ServiceNow, Hyderabad. Lead ML/AI quality strategy, test Gen AI systems, prompt engineering. 5+ yrs QA experience required.

ServiceNow Role Type:
ServiceNow Modules:
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Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 7, 2025

ServiceNow is a global market leader in AI-enhanced technology, and we're looking for a Sr Machine Learning Quality Engineer to join our team. As a Sr Machine Learning Quality Engineer, you will be responsible for taking ownership of end-to-end quality deliverables for ML/AI products, collaborating with Product and Development teams to define comprehensive test strategy, and executing according to plan.

Requirements

  • 5+ years professional experience in software quality engineering with a focus on AI/Machine learning
  • Hands-on experience with testing machine learning, Generative AI systems and Conversational interfaces
  • Working knowledge of synthetic data generation techniques and prompt engineering
  • Understanding of core AI principles, including Gen AI, agentic AI, algorithms, models, and ethical considerations
  • Experience working within different automated testing frameworks

Requirements Summary

5+ years of experience in software quality engineering, hands-on experience with machine learning, Generative AI systems, and Conversational interfaces, working knowledge of synthetic data generation techniques, and understanding of core AI principles