Sr. Manager, Business Solutions Service Delivery Manager

We are looking for a Sr. Manager, Business Solutions Service Delivery Manager to partner with cross-functional teams to effectively coordinate and prioritize service delivery activities. The ideal candidate will have +5 years' experience in leadership, overseeing teams in business solutions, data analytics, and integrations.

Requirements

• Bachelor’s degree in business Analytics, Information Technology, or Business Administration (focusing on Information Systems), or a related field.
• +5 years’ experience in leadership, overseeing teams in business solutions, data analytics, and integrations, preferably in a fast-paced business environment.
• Experience in agile environments, with strong organizational skills to manage schedules and development activities while bridging teams and facilitating communication.
• ServiceNow Knowledge: Familiarity with ServiceNow HRSD functionalities and experience with ServiceNow Demand is preferred.
• Solid understanding of artificial intelligence concepts, including machine learning, natural language processing, and computer vision.
• Experience with cloud platforms (e.g., Service Now, AWS, Azure, GCP) and knowledge of big data technologies (e.g., Apache Spark) is desirable.
• Familiarity with low code, no code, and Workday solutions.
• Experience with data integration platforms and technologies such as API integrations, ETL processes, and data warehouses.
• Strong analytical and problem-solving skills with the ability to diagnose and propose effective solutions.
• Excellent communication skills with the ability to work collaboratively in a team environment.
• Knowledge of business intelligence tools and data visualization is a plus.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.

Benefits

• Competitive benefits, services, and programs
• Pursue their goals, both at work and in their personal lives
• Uniquely interesting work and life-changing careers