Sr Operations Manager

ServiceNow is seeking a strategic Operations Manager to partner with the Product Excellence leadership team, ensuring alignment of resources to key business areas. This role focuses on capacity planning, resource allocation, and proactive resource management, utilizing AI to identify and evaluate resource needs. ServiceNow is a leading AI-enhanced cloud-based platform connecting people and systems.

Requirements

• Experience in integrating AI into work processes.
• Strong understanding of project management, business processes, and talent management.
• Excellent communication, interpersonal, and strategic thinking skills.
• 5+ years in resource management
• Ability to work independently
• Ability to work cross functionally

Benefits

• Health plans
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs