We are seeking a Sr Platform Architect to join our Customer Excellence Group, who will help our customers architect, mature, and govern scalable, secure, high-performing solutions on the ServiceNow platform. The role involves working closely with business stakeholders, technical teams, and external partners to align platform capabilities with business objectives, adopt best practices, and drive AI and digital transformation initiatives.
Requirements
- 10+ years progressive experience as part of a professional services organization and/or ServiceNow platform team
- Experience in operational and/or implementation leadership roles on a large-scale ServiceNow deployment
- Experience working with functional business leaders to identify business objectives and develop outcome-focused roadmaps
- 3+ years in an Enterprise or Solution Architect role, or relevant experience
- Knowledge of data modeling, CMDB design, data strategies, platform security, and integration
- Cloud application technology experience
- Familiarity with Enterprise Platforms in addition to ServiceNow
- A strong customer focus
- The ability to thrive in complexity
- A strategic and collaborative mindset
- Excellent presentation and communication skills
- Strong executive communication skills
- Ability to travel up to 50% of the time
Benefits
- Base pay of $135,300 - $236,800
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs