Sr. Principal ServiceNow Enterprise Architect

Make your mark at Comcast, a Fortune 30 global media and technology company, as a Sr. Principal ServiceNow Enterprise Architect. Design, implement, and maintain the enterprise-wide ServiceNow architecture, ensuring alignment with business objectives and scalability. Lead the integration of ServiceNow with other enterprise systems and ensure compliance with industry standards and regulations.

Requirements

• 5-7+ years of experience in IT service management, with at least 5 years of hands-on experience in ServiceNow architecture.
• Proven experience in designing and implementing enterprise-level ServiceNow solutions, including ITSM, ITOM, ITBM, and other ServiceNow modules.
• Experience with integrating ServiceNow with other enterprise systems, such as ERP, CRM, and third-party tools.
• Strong understanding of ITIL frameworks and enterprise architecture principles.
• Expertise in ServiceNow architecture, application development, integrations, and customizations.
• Strong knowledge of cloud infrastructure, enterprise application integration, and system architecture.
• Ability to design and implement complex ServiceNow solutions that scale with enterprise needs.
• Strong analytical and problem-solving skills with the ability to think strategically and innovate.
• Proficiency in explaining complex technical concepts to both technical and non-technical audiences.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to collaborate effectively with team members and stakeholders.
• Ability to build and maintain relationships within the organization.

Benefits

• array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality