Comcast

Sr. Principal ServiceNow Enterprise Architect

Join Comcast in Philadelphia as a Sr. Principal ServiceNow Enterprise Architect. Lead ITSM, ITOM, and ITBM implementations. 5+ years in ServiceNow required. Competitive salary and benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 6, 2025

We are seeking a highly skilled ServiceNow Enterprise Architect to lead the design, strategy, and implementation of our ServiceNow platform across the enterprise.

Requirements

  • 5-7+ years of experience in IT service management, with at least 5 years of hands-on experience in ServiceNow architecture.
  • Proven experience in designing and implementing enterprise-level ServiceNow solutions, including ITSM, ITOM, ITBM, and other ServiceNow modules.
  • Experience with integrating ServiceNow with other enterprise systems, such as ERP, CRM, and third-party tools.
  • Strong understanding of ITIL frameworks and enterprise architecture principles.

Benefits

  • Comprehensive benefits package
  • Competitive salary
  • Opportunities for professional growth and development
  • Recognition and rewards for outstanding performance

Requirements Summary

5-7+ years of experience in IT service management, with at least 5 years of hands-on experience in ServiceNow architecture