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PayPal
Sr Product Manager, ServiceNow
Sr Product Manager, ServiceNow at PayPal (Bengaluru). Lead ITSM/ITOM solutions on ServiceNow platform. 5+ yrs BA/PM experience, CIS certification required. Flexible work, equity, insurance.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 13, 2025
We are seeking a Sr Product Manager to lead product management activities and build and optimize solutions for complex business issues using the ServiceNow platform. The ideal candidate will have 5+ years of experience in business analysis, product management, or related fields, and hands-on experience in IT Service Management (ITSM) or IT Operations Management (ITOM).
Requirements
- Bachelor's degree OR appropriate combination of education and experience
- 5+ years' experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience
- Hands-on experience and expertise in a primary domain such as: IT Service Management (ITSM) or IT Operations Management (ITOM)
- Certified Implementation Specialist (CIS) in ITSM or related domain
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
Requirements Summary
3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. 5+ years’ experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience
