PayPal

Sr Product Manager, ServiceNow

Sr Product Manager, ServiceNow at PayPal (Bengaluru). Lead ServiceNow ITSM/ITOM solutions. Requires 5+ yrs experience, CIS certification. Flexible work, equity, insurance.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 13, 2025

PayPal is revolutionizing commerce globally for over 25 years. The company creates innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. As a Sr Product Manager, ServiceNow, you will lead product management activities to build and optimize solutions for complex business issues using the ServiceNow platform.

Requirements

  • Bachelor's degree OR appropriate combination of education and experience
  • 5+ years' experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience
  • Hands-on experience and expertise in a primary domain such as: IT Service Management (ITSM) or IT Operations Management (ITOM)
  • Certified Implementation Specialist (CIS) in ITSM or related domain

Benefits

  • Flexible work environment
  • Employee shares options
  • Health and life insurance

Requirements Summary

Bachelor's degree, 5+ years' experience in business analysis or product management, and hands-on experience in IT Service Management (ITSM) or IT Operations Management (ITOM)