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PayPal
Sr Product Manager, ServiceNow
Sr Product Manager, ServiceNow at PayPal, Bengaluru. Lead ITSM/ITOM platform strategy. 5+ yrs product/BA experience required. Flexible work, equity, insurance.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 11, 2025
The Company: PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
Requirements
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- 5+ years’ experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience
- Hands-on experience and expertise in a primary domain such as: IT Service Management (ITSM) or IT Operations Management (ITOM)
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
Requirements Summary
Bachelor's degree and 3-5 years of experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience
