ServiceNow

Sr Services Executive

Sr Services Executive at ServiceNow, New York. Sell service offerings leveraging AI to drive customer outcomes. 12+ yrs SaaS sales exp required. Health, 401k, ESPP benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 26, 2025

ServiceNow is seeking a Sr Services Executive to join their Customer Outcomes team. The role involves selling a portfolio of service offerings to help customers adopt ServiceNow products and achieve business outcomes. The successful candidate will have experience in leveraging AI and 12 years of services sales experience in a SaaS software or solution sales organization.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Minimum 12 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent)
  • New account sales focus, operating independently to identify new opportunities
  • Demonstrable track record of achieving Services, Success, or Training sales targets
  • Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
  • Strong operational command – managing end-to-end franchise
  • Travel up to 75% (depending on geography/region)

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

12+ years of services sales experience, experience with AI, strong communication and collaboration skills, and ability to manage end-to-end franchise