Gartner

Sr Software Engineer (4-7 yrs of exp in ITOM, CMDB, CSDM & ITSM)

Sr Software Engineer at Gartner (Gurgaon) - ServiceNow ITOM/CMDB/CSDM/ITSM expert. Design & implement scalable solutions. 4-7 yrs exp required. Competitive pay & benefits.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 29, 2025

Gartner IT is seeking a motivated and well-rounded ServiceNow Developer to design, develop, and implement ServiceNow solutions that drive continuous improvement across Gartner. The ideal candidate will have strong technical expertise and a passion for building scalable solutions.

Requirements

  • Design, develop, and implement solutions within the ServiceNow platform following best practices.
  • Provide guidance to junior developers and participate in code reviews to ensure quality and compliance.
  • Conduct code reviews to ensure code quality based on ServiceNow best practices.
  • Proactively identify issues, troubleshoot issues and provide fixes, work on Support tickets.
  • Help stakeholders adopt to new features of ServiceNow.
  • Maintain knowledge of the latest ServiceNow features.
  • Document processes or Technical Design Documents.
  • Work closely with the stakeholders and the ServiceNow Product owner, ServiceNow Architect and Business Analyst to build solutions.

Benefits

  • World-class benefits
  • Highly competitive compensation
  • Disproportionate rewards for top performers

Requirements Summary

4-7 years of experience in software development in ServiceNow, advanced ServiceNow Technical skills, and familiarity with Agile development practices and tools