Sr Solution Architect - Public Sector

We are seeking a Senior Solution Architect to support our US Public Sector business, with a strong focus on AI, Data, and Workflow Integration. The ideal candidate will have a ServiceNow background, strong implementation experience, exceptional analytical skills, and the ability to stand confidently in front of C-Suite audiences.

Requirements

• ServiceNow experience (implementation or deep pre-sales architecture)
• Experience integrating AI into workflows, decision frameworks, problem solving, or automation
• Strong background in implementation, including hands-on understanding of how solutions are architected, built, and deployed
• Ability to diagnose technical issues across the entire platform and integrations
• Experience architecting or supporting solutions in AWS GovCloud, Azure Gov, IL4/IL5, DoD, or C2E environments
• Understanding of Federal compliance requirements, Authority to Operate, security models, and public sector constraints
• Mastery of application architecture, including 3-tier systems, APIs, data flows, and integration patterns
• Strong analytical and storytelling capabilities—able to go deep technically but communicate simply at the executive level
• Experience with Business Rules, Script Includes, Web Services, XML, JSON, JDBC, Workflow, Service Catalog, and other core ServiceNow components
• Hands-on experience with ETL tools, data modeling, ingestion frameworks, and analytics platforms is a plus
• Experience with emerging technologies such as RPA, Generative AI, OCR, Process Mining, and CI/CD is helpful
• Ability to operate in a fast-paced, lightly managed, senior-level environment
• Strong self-starter mindset—proven ability to manage workload independently and prioritize strategically

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs