.svg)
Flagstar Bank
Sr. Systems Engineer
Join Flagstar Bank as a Sr. Systems Engineer in Troy, MI. Leverage ServiceNow ITOM skills to enhance ITSM automation. Requires 7+ years experience and ServiceNow certifications. Benefits include health programs, PTO, and 401(k) matching.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Discovery
IT Operations Management
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
April 21, 2025
This Sr. Systems Engineer role will drive automation and optimize IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities within the ServiceNow platform. The ideal candidate will possess a strong understanding of ServiceNow modules, particularly ITOM, and a proven track record of developing and implementing automated solutions.
Requirements
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of seven years of experience as a ServiceNow administrator and/or developer
- Strong experience with ServiceNow ITOM modules (Discovery, Service Mapping)
- Experience with Flow Designer, scripting (JavaScript, Glide), and web services (REST, SOAP)
- ITIL Foundation certification
Benefits
- comprehensive health and wellness programs
- paid time off
- tuition reimbursement
- 401(k) matching
- life insurance
Requirements Summary
Bachelor's degree in computer science, IT, or related field, ServiceNow certifications, and 7+ years of experience as a ServiceNow administrator and/or developer
